Aboriginal Family Case Worker

The Aboriginal Family Case Worker position is funded by the NSW Department of Communities and Justice Targeted Early Intervention (TEI) Program. The objective of the program is to deliver flexible early intervention support to children, young people, families, and communities experiencing or at risk of vulnerability to prevent escalation and to address risk factors that may lead to entry into the child protection system.

Reporting to the Family Services Coordinator, the Aboriginal Family Case Worker is responsible for the delivery of Case Management to vulnerable and at-risk families within the community.

The Family Case Worker uses a strengths and evidence-based approach to facilitate and deliver culturally appropriate early intervention programs and groups that build the capacity of children, young people, and families.

The Family Case Worker will also provide information and referral of Aboriginal and Torres Strait Islander community members to other relevant Aboriginal programs and services.

Key Responsibilities

Duties will include:
• Provide individual casework and case management support to families experiencing or at risk of vulnerability within the Blacktown and Penrith LGAs
• Facilitate parenting programs, activities, and other supports with the aim to identify emerging issues of concerns within families and promote the importance of parenting to child outcomes
• Provide information and community outreach to children, young people, and their families
• Identify early signs of risk, such as homelessness, domestic violence and other threats to their health, safety and wellbeing and refer as appropriate to specialised services and interventions
• Collaborate with other organisations such as early childhood education centres, schools, community health, homelessness, and domestic violence services
• Work closely with local community and health services to provide holistic and integrated care services, and facilitate the effective engagement, referral, and support for families to access other relevant Aboriginal services and programs

Quality Management

• Provide information to participants on their rights and responsibilities
• Maintain privacy and confidentiality
• Ensure accurate and confidential recording and maintenance of personal and organisational documentation
• Maintain up-to-date client records and comply with data collection standards
• Implement best practice and quality standards

Performance Management

Team Development

• Participate in the growth and development of the team
• Support peers while respecting individuality
• Participate in organisation-wide team meetings, collaborative planning activities and quality assurance activities to ensure ongoing improvement of the service



Organisational Development

• Contribute to the decision-making processes within the organisation
• Assist with the ongoing development of SRAC, continuous quality improvement activities, and contribute to evaluation as required
• Prepare recommendations, reports and proposals, as necessary, to meet funding requirements and findings of the program
Community Development

• Conduct community capacity building and community education and training activities designed to raise awareness, understanding and improved support for vulnerable and at risk Aboriginal and Torres Strait Islander families

• Promote SRAC services to our target group, health and welfare agencies, community groups and the general community and encourage their involvement and support

• Assist in the development and coordination of SRAC events and community awareness activities that increase access and participation for Aboriginal people

Professional Development

• Participate in staff development opportunities
• Participate in regular supervision with your supervisor
• Contribute to individual work plan and/or training plan
• Maintain professional qualifications and keep up to date with best practice

Special Projects

The Aboriginal Family Case Worker may be required to undertake additional work on special projects, workshops, conferences, and community forums for the organisation which may involve regional and interstate travel. This work will be consistent, unless otherwise agreed to by both parties, with those duties of the role as set out above.