About the Role
Position Description
Reporting to the Community Programs Coordinator, the Community Drop-in Support Worker is responsible for delivering culturally safe, trauma-informed frontline support to Aboriginal individuals and families accessing Yanala Aboriginal Child and Family Centre in Doonside.
Requirements
Selection Criteria
Essential
1. Aboriginality – this is an identified Aboriginal position under Section 14(d) of the Anti-Discrimination Act 1977 (NSW).
2. Demonstrated understanding of Aboriginal culture, values and community needs.
3. Experience in a frontline, community-facing, or crisis support role.
4. Strong skills in de-escalation, emotional support, and engaging with people in distress.
5. Experience with intake, brief assessment, and making internal/external referrals.
6. Ability to manage day-to-day logistics and liaise with external service providers.
7. Strong interpersonal and communication skills – written and verbal.
8. Organised and reliable, able to work independently and in a team.
9. Current Working with Children Check, Police Check and NSW Driver’s Licence.
Desirable
1. Knowledge of services and Aboriginal communities across Penrith, Mt Druitt, Doonside and surrounding areas.
2. Experience in a community hub, drop-in centre, or similar environment.
3. Event or activity coordination experience.
4. First Aid and/or Mental Health First Aid certification.
5. Familiarity with documentation, outcome tracking and basic reporting.
About the Company
Sydney Region Aboriginal Corporation (SRAC) is a community controlled not for profit Indigenous Corporation operating from two core locations, SRAC Community Hub in Penrith and Yanala Aboriginal Child and Family Centre (ACFC) in Doonside. Our mission is to improve the health, social, emotional and economic wellbeing of Aboriginal people.
SRAC provide a range of programs to address the ongoing disparity between Indigenous and non- Indigenous people. We facilitate early diagnosis and early intervention of disability and/or at-risk behaviours, education, family supports, cultural connection and capacity building training and support services in an environment that fosters resilience and self-determination.